ROCHESTER, NY ‒ July 16, 2012 ‒ D4, LLC, a national leader in litigation support and eDiscovery services to law firms and corporate law departments, today announced that is has been awarded kCura’s honor of Orange-level Best in Service for outstanding and exceptional customer service, accommodating Relativity end users with a high-quality experience. D4 has over 1,000 active seats installed of Relativity, a web-based platform for the review, analysis, and production of electronic evidence during litigation and investigations.
Established in 2010, the Best in Service program recognizes kCura’s Relativity Premium Hosting Partners who do an exemplary job maintaining a commitment to delivering a great customer experience with Relativity. There are now two types of designations for Best in Service: Orange and Blue. Orange-level partners are recognized for providing high-quality service at a large scale, hosting an above-average number of users per month.
“This is the third year D4 has passed our evaluation audits for technical expertise, customer service, and product knowledge,” said Andrew Sieja, president and CEO kCura. “We’re excited to recognize their commitment to providing an exceptional Relativity experience.”
John Rubens, COO of D4, stated, “D4 is extremely honored to be recognized by kCura again as a Best in Service partner. We are excited to be given the Orange-level status. We have partnered with kCura and installed over 1,000 seats of Relativity in order to help our customers’ review workflows, and to help them manage and search case-related data. This award validates our team’s hard work and expertise in providing quality service supported by superior discovery engineering.”
Since its inception in 1997, D4 has worked with clients to analyze billions of documents, while supporting and providing training for a number of litigation support applications. The company has added value through its experience and expertise and helped its clients optimize the discovery process, which has resulted in significant cost reduction and shortened review timelines.
kCura are the developers of the e-discovery software Relativity, a web-based platform for the review, analysis, and production of electronic data. Relativity has more than 60,000 active users worldwide from organizations including the U.S. Department of Justice and 95 of the top 100 law firms in the United States. Relativity also powers Method, kCura’s workflow and notification system for managing legal hold and risk assessment processes. kCura helps corporations, law firms, and government agencies meet e-discovery challenges by installing Relativity and Method on-premises and providing hosted, on-demand solutions through a global network of partners. kCura has been ranked the 42nd fastest-growing technology company in North America on Deloitte’s Technology Fast 500 and named one of Chicago’s Top Workplaces by the Chicago Tribune.
D4, LLC is the national leader in litigation support and eDiscovery Managed Services to law firms and corporate law departments. D4 covers the spectrum of the Electronic Discovery Reference Model (EDRM), from identification and preservation of data through forensic and targeted onsite data collection and from data analytics and defensible search methodology through hosted review and production. D4 assists attorneys in litigation response planning, strategies for negotiation of scope and meet-and-confer, computer forensics, expert testimony, cost reduction litigation support projects and in corporate law department operations. The company was founded in 1997 and has offices throughout the country. Visit www.d4discovery.com for more information.